Building safety information

Keeping you safe in your home

At One Manchester, the safety and wellbeing of our customers is our number one priority. As your landlord we're committed to keeping our buildings safe and secure and making sure they’re great places for you to live. 

We have 17 high rise buildings – buildings that are 18 metres high and above, or more than 6 storeys – and we want residents to feel completely secure and at home in them. We have a dedicated Building Safety team who work in partnership with you and others to maintain the highest standards of safety in our blocks. 

It’s a legal requirement that all housing associations, like One Manchester, share key safety and building information about your block with you, and with the Building Safety Regulator (BSR), which is the government body that oversees our sector and ensures that our buildings are safe.

Building safety information

Building safety information

Building Safety Case Reports

A Building Safety Case Report, includes details like: What your building is made of Any improvements we've made Potential safety checks that have been done When the next checks are scheduled We also send this information via letter to you directly, once per year. 

If you'd like to see any of the information from this report, or you have any questions about it, please contact buildingsafety@onemanchester.co.uk

high rise building manchester

Report a building safety concern

If you have any concerns, questions or comments about the safety of your building, please get in touch with your Building Safety Manager (high rise customers) or you can email buildingsafety@onemanchester.co.uk or call 0330 355 1000 and ask for your building safety manager. We’ll get back to you within 5 working days for non-urgent requests.

Common things to be aware of in the home

Most of the time, you’ll know what to look out for in your home when it comes to looking after yourself and your loved ones. We’ve outlined a whole host of safety advice when it comes to looking after your property. Our Safety in your home page features all the relevant information required for your property.

Have your say

We have over 17 High Rise properties in the Manchester Area. It’s important you’re able to find out what’s going on and when! You can find your property below. 

You can access a summary of the Building Safety Case Report for your block.

Building safety meetings

We arrange meetings for you and other residents from your building. These provide an opportunity for you and other residents to meet with your Building Safety Manager and ask any questions to find out more about the fire and structural safety of your building. The meetings are scheduled to take place on the following dates / times and at the locations noted. This information is also sent to you via letter.

High Rise Customer Panel

In addition to the above, we’d also love to hear from customers who want to talk with us on subjects that are specific to high rises and safety in high rise blocks. You can do this as little or often as you want. For more information or to join our High Rise Customer Panel, please visit our website, email customervoice@onemanchester.co.uk or call 0330 355 1000

Reporting a concern

Report a Concern : Tell us if you see something that could be an urgent fire or structural safety concern that affects your home or building, providing as much detail as possible, by contacting our Call Centre to report this matter on 0330 355 1000

Further Information: If you would like further information on the information outlined on this page, or any other non-urgent fire and building safety matters you can: