News and stories

Read all the latest news and information from across One Manchester.

Neighbourhood Officer with customer
Financial Support

Supporting you to update your Universal Credit journal

Throughout April and May we’re hosting some extra Universal Credit support sessions.

Posted 17 March 2026
A tradesperson stood in a doorway
Customer Catch-up Place

How No Access delays repairs and costs everyone

Why we’re reviewing how we manage “No Access” appointments - where an operative arrives but can’t get into the property.

Posted 13 March 2026
Customer having a conversation with a colleague at a panel session
Customer Catch-up

Customer Catch-up

Welcome to your first Customer Catch-up of 2026

Posted 10 March 2026
A One Manchester house
Housing

Keeping you informed about disrepair claims

Helpful information to guide you before considering a disrepair claim.

Posted 9 March 2026
Colleague in meeting
Financial Support

Supporting you with your rent

Need some support or advice about paying your rent? We're here for you.

Posted 9 March 2026
An illustration of the Chorlton Baths development against a blue sky, bracketed by trees
Housing

Find a home that fits your needs

Does your home no longer feel like the right fit? Our rightsizing support package can help you find a new place that works for you.

Posted 27 February 2026
Colleague smiling in office
Financial Support

Our Universal Credit support sessions are back

These sessions are really informal and a chance for you to pop in, ask questions and get support from our friendly team.

Posted 24 February 2026
A One Manchester house
Housing

Information about your rent and service charge increases for 2026/27

You’ll soon receive a letter from us explaining that our rents and service charges will be increasing from April 2026.

Posted 18 February 2026
Voluntary Right to Buy Scheme
Housing

Key Amnesty with Manchester City Council

Return keys. Avoid court. Manchester City Council (MCC) are offering key amnesty until Friday 27 February 2026

Posted 11 February 2026
Houses in One Manchester neighbourhood
Communities

Housing disrepair claims: call for evidence

The Ministry of Housing, Communities, and Local Government (MHCLG) has launched a call for evidence to better understand housing disrepair claims and how customers seek compensation when things go wrong. The MHCLG wants to hear from customers who have considered, or taken, action through the County Court because of housing disrepair – have your say.

Posted 11 February 2026
Elderly person sitting reading
Financial Support

Supporting you through winter — a reminder of the help available

Winter can put extra pressure on household budgets — from higher heating costs to unexpected seasonal expenses.

Posted 9 February 2026
Community resident in conversation
Communities

Introducing the recipients of the One Manchester Community Fund

We're thrilled to announce that we’ve chosen the grant recipients of our Community Fund.

Posted 2 February 2026