Employment and skills

Need help developing your skills or finding a job? Our Employment and skills team is dedicated to helping you build your confidence and skills and find valuable employment that works for you.

How we can help

Our year-round employment and skills services are available to all One Manchester customers. 

Whether you're starting your career, unemployed, looking for a career change, or returning to work after a break, we can help. We work with individuals aged 16 and over at all stages of their career journeys, offering personalised, one-on-one support to help you find suitable employment.

Our services

Our team provides support with: 

  • CV writing 
  • Job searching 
  • Job application writing 
  • Work placements and volunteering opportunities 
  • Interview preparation 
  • Confidence building 
  • Training programme assistance

As part of our services, you'll benefit from guidance from our friendly Employment Mentors, who are qualified to deliver accredited training and advice and have lots of experience in employability support.

Two people at computer workshop

How to access our services

To speak with a member of our Employment and skills team, please fill in our contact form or reach us on 0330 355 1000.

Employment and skills centres near you

We offer employment and skills support sessions at local community centers. When you visit, you can access support from our Employment Mentors. They'll work with you on what you need to achieve your career goals.

Our centers offer: 

  • Job application support 
  • Job searching assistance 
  • Information about local employers 
  • Career advice 
  • Free computer access 
  • Online training 
  • Employment training program enrollment

You can access support by calling in at one of our hubs. Find their locations and opening times here:

Courses and events

We put on regular courses and events to support customers in their career journeys. Currently, we’re running:

Colleague talking to two customers sat on a table

Future Focus

Interested in finding a new job but unsure where to start? 

Our new Future Focus events program is running until the end of February 2025. We've partnered with Manchester City Council to offer these events, where you can explore different roles, learn about various industries, and hear firsthand about job requirements and skills needed. 

Our first three events have focused on Construction, Hospitality, and Green skills. If you're interested in joining in, visit our events page for more information and to fill out our expression of interest form.

Two people sat at a high desk in an office environment working. The male in the photo is smiling in the direction of the female in a green jumper.

Let's Talk About What's Next

What's Next Want to learn more about training, skill development, and confidence building? Our new program offers four weekly taster sessions to help you explore your next steps. 

Our "Let's Talk About What's Next" program is available at six local community venues. Each 90-minute session is scheduled during school hours or evenings for your convenience. 

After completing the four-week program, you'll be ready to take your next step, whether that's volunteering, exploring career options, or developing work skills. Sign up now to secure your spot, as the last block of sessions ends in late November 2024. 

Employment and skills customer success stories

Support for employers

We also support Manchester-based businesses by assisting with recruitment, staff development, and collaboration. We offer various employment support services to help businesses diversify their workforce. 

Interested businesses can receive dedicated support from our Employer Engagement Lead.

Colleague at Quattro

We're Matrix Accredited

One Manchester is proud to be a Matrix Accredited provider of information, advice, and guidance (IAG). Our Employment and Skills team achieved this accreditation in 2023, demonstrating the high quality of our services. Matrix Accreditation is an international quality standard recognized by the Department for Education as a benchmark for ensuring the delivery of high-quality information, advice, and guidance.