Employment and skills

If you would like support to develop your skills and gain employment, or assistance with your CV and interview skills, our Employment and Skills team is here to help you.   

How we can help

Whether you’re just starting out in your career, currently unemployed, wanting to change career, or are looking to get back into work after a career break, we can help. We work with a wide range of people aged 16 and over, whatever stage they are on their employment and career journey.

Our employment and skills service is available to One Manchester customers. We offer a dedicated one-to-one employment support service to help you find employment that meets your needs.

The team offers support in a range of areas including CV writing, job searching, job application writing, finding work placements and volunteering opportunities, interview preparation, confidence building, and help finding and completing training programmes. As part of our employment and skills service, you will benefit from support from one of our friendly Employment Mentors who will work with you to achieve your career goals. All our Employment Mentors are qualified to deliver accredited training and advice, and they have lots of experience in employability advice and guidance.

Person doing gardening

Calling all 18-24 year olds!

Are you looking for an opportunity to launch your career? 

We're thrilled to have teamed up with National Citizen Service to offer 20 new job vacancies to One Manchester customers. Introducing the UK Year of Service, a fantastic new programme aimed at supporting our young people to get their future started and gain employment across Manchester.

What roles are available?

We'll be offering 20 new entry-level jobs, 10 of these jobs will be at One Manchester and the others will be at partner organisations such as Sow the City, Manchester University NHS Foundation Trust, The Blair Project and many more, offering a wealth of opportunities across various sectors.

There’s an exciting range of roles, from Marketing and Events Assistant, Clinical Trial Administrator Assistant, Warehouse Assistant to Social Value Assistant and Botanic Garden Connector.

What do I need to know?

UK Year of Service is all about supporting young people to find jobs that inspire you, in organisations that make a difference.

Things to know:

  • You’ll be paid the Real Living Wage.
  • The roles are 9 months in length.
  • You’ll be working 30-35 hours a week - this includes up to 5 hours of weekly training to help you boost your CV. 

Interested? Find out more and apply

I’m interested – what do I do next?

If you’re interested in this exciting opportunity, or know someone who might be, all you need to do is fill out our expression of interest form and we’ll be in touch.

After you have filled in the form, you will receive an email inviting you to book a slot for one of our information days.

On the day, you will be able to complete an application form with help from our Employability and Skills team who will be available to answer any questions and discuss the roles we have in more detail.

About your interview

  • Applicants will be invited to interview with the Manager recruiting for the placement.
  • We can make reasonable adjustments. Let us know before your interview so that we can make necessary arrangements.

At One Manchester we strive for equality, diversity and inclusion in all that we do. We’re really proud of the diverse communities in which we work and want to encourage customers from a wide range of backgrounds and experiences to apply for these role. 

Important dates


  • Tuesday 23 April
  • Thursday 25 April


Gorton Hub - 27 Garratt Way M18 8HE 

Learn more and apply 

If you’re interested in making a positive difference, fill out the form below to let us know what role you’re interested in, we’ll then take it from there and get you booked onto one of our information days. 

Apply here

The roles on the application form are what we have available - they are subject to change.

If you have any questions, please get in touch at employmentandskills@onemanchester.co.uk

View the available roles below

The role would be an additionality to the Communities team, working with us to further understand and demonstrate the impact of the investments we make in communities and community partnerships. The role will be an opportunity to work with community groups, colleagues and customers to fully understand the impact of our grant funding, social investments, community assets and community investment partners.

Key duties

  • Visiting funded projects to talk with beneficiaries, take photographs and gain direct insight of impact.
  • Visit groups who have received social value leveraged support – engage with them about the value of the support over direct funding and the difference it has made.
  • Deep dive into the life of the community assets and the impact they are having on the local community and how OM can strengthen ways in which it supports the assets and connects them with our communities.
  • Shadow the community investment partners to learn and develop their communication skills with stakeholders as well as their understanding of public sector organisations and our relationship with them.
  • Support Community Investment and Partnerships Manager in enhancing the reporting of impact. 

    Interested? You can apply by completing our expression of interest form here.
  • The role would be an additionality to the communities team. The role will be an opportunity to work with the One Manchester supply chain, community groups, colleagues and customers, to increase the social value investment from our supply chain and demonstrate its impact on our customers and communities.  

    To work with the Inward Investment and Social Value Lead to ensure OM departments are securing social value commitments from the supply chain, supporting the delivery of social value initiatives and reporting impact.

    Key duties

  • To support One Manchester internal teams and colleagues to embed the One Manchester social value framework, to assist in securing maximum social value investment from existing, new, as well as up and coming contracts and spend, ensuring colleagues are aware of the processes and escalating any requirements for additional support. 
  • Responsible for day to day data entry and tracking of social value commitments, using the OM social value tracker and collation/uploading of social value documents on OM e-procurement system, DELTA, to ensure all social value commitments and KPI’s are clearly logged and allocated for delivery.
  • To support the delivery and management of the One Manchester social value fund, including support with tracking, spend analysis and invoicing. 
  • To support the monitoring and evaluation of our social value outcomes and impact, through reports, photos etc. to maximise the communication to internal and external stakeholders of the benefits of social value investments. 
  • To visit our community groups who have received social value leveraged support – engage with them about the value of the support over direct funding and the difference it has made. 
  • To attend social value sub groups, partner events and training opportunities to increase knowledge and understanding of the role of social value in increasing social investment.

Interested? You can apply by completing our expression of interest form here. 

The role will support the Communities team by supporting the mobilisation and delivery of key projects.  Working with project teams and task groups to support project delivery, administrative support, monitoring and analysis, and supporting funding applications. 

The role will be an opportunity to work within project support and to gain an insight into project work and understand the impact of projects with social purpose. 

Key duties
•    Support project teams and task groups in the administration of project mobilisation and delivery.  
•    To support the delivery of social value initiatives through communication with our suppliers, building and maintaining relationships and overseeing delivery.  
•    Collection, collation, and maintenance of information and project outputs.  
•    Contribute to and support the production of data and strategic documents, reports and presentations.  
•    Support project delivery by managing resources and information. 
•    Scheduling and planning meetings or events, preparing packs and presentations. 
•    Project and desk research, proof reading, and drafting documents. 

Interested? You can apply by completing our expression of interest form here.

To take an active role in the delivery of Employment & Skills support, advice and guidance. Acting as a trainee classroom assistant in the delivery of training and workshops to both young people and adults.

To support the team providing opportunities for life, learning and meaningful work encounters and improve long term skills attainment and opportunities to secure high quality, sustainable employment.

Key duties

  • Support the Employment and Skills Mentors working on One Manchester and Contracted provision to deliver a quality Employment and Skills service to One Manchester tenants.  
  • To support mentors working with customers in groups and on a 1:1 basis, conducting initial assessments; action planning and conducting progress reviews, linking in with employers and training providers to progress their journey into work.  
  • Work directly under the supervision of experienced mentor with unemployed and under-employed adults and young people providing employment mentoring support to improve engagement and progress, ensuring exposure to the world of work. This will include employer based vocational training and tasters, employment trials, work placements, as well as traineeships, apprenticeship, and job opportunities.  
  • Preparing learning materials and resources including learning packs, photocopying and laminating materials.
  • Develop and deliver short employability programmes for young people and adults including job preparation, interview preparation, understanding employer requirements and personal skills development.  
  • Provide positive encouragement and support to all learners on programme.  
  • Ensure that all case records are kept fully up to date and project evaluations and outcomes are reported back monthly.
  • Work on own project to develop a unique training session to deliver to customers.  

Interested? You can apply by completing our expression of interest form here.

The role will be working within the IT team supporting the wider One Manchester teams. This role combines work across multiple functions of the IT team such as user support, IT operations, solutions & architecture, and Data Engineering & Integration - helping the team to deliver challenging but exciting projects that underpin the great work that One Manchester does.

Key duties  

  • Covering a wide range of duties across the IT department.
  • Supporting the onboarding of new staff.
  • Processing & co-ordinating IT support requests and other records.
  • Triaging faults, issue and changes.
  • Shadow training sessions for the Housing Management and Repairs systems
  • Troubleshoot and solve problems as part of a team.
  • Assist with project administration and planning.
  • Engaging with colleagues to help educate them on cyber threats and how to prevent becoming a victim of cyber-crime.
  • Design PowerPoint presentations, videos and other visualisations.
  • Work on a specific project to audit equipment, update records and identify sustainable disposing/recycling/re-use of equipment no longer required. 
    Interested? You can apply by completing our expression of interest form here.

The role will be supporting the Insight, Intelligence & Performance Team and working with us to ensure that the collation and maintenance of our data supports the development of meaningful and impactful insights into the impact of our work here at One Manchester.  

This role is an exciting opportunity to work with numerous departments and stakeholders to support their work within our communities with the collation and provision of data, insights and intelligence.  

Key Duties

  • Coordination of data requests and insights from other areas of the organisation: Triaging and allocating requests
  • Coordinating and cleansing specific data sets and provision of timely and accurate insights.
  • Coordination of stakeholder meetings – attendance, participation and supporting.  
  • The creation of new reports and documentation to support our work in our communities and to gain greater insight into the people in our communities.

Interested? You can apply by completing our expression of interest form here.

The purpose of this role is to provide digital support to the marketing and communications team, working with us to demonstrate the impact of the work that we do here at One Manchester.

Key duties

  • Using the content management system to make changes to our website.
  • Using our I/A excel to keep a clear log and audit trail of changes being made.
  • Designing and writing new website content including news articles, case studies and events.
  • Supporting on the production of website content reviews.
  • Using digital tools to find insights to inform required changes to our digital products.
  • Updating of data and information in Hubspot along with bug fixing and testing.
  • Developing FAQ content on the website and actively promoting links and SEO best practice.
  • Using Data Studio and Google Analytics to support with campaign reporting.
  • Using Hotjar to support with key UX deliverables.
  • Support on projects, SEO research and implementation.
  • Using Figma to develop designs, templates and to collaborate on team priorities. 

Interested? You can apply by completing our expression of interest form here.

The role is to work within the ledgers team of One Manchester’s finance department, assisting with the day-to-day management of One Manchester’s Finance Ledgers and supporting the team in the timely processing of invoicing and sales receipts supporting and underpinning the delivery of One Manchester’s strategic aims and objectives to the benefit of the communities that we serve.

Key duties  

  • Processing of purchase and sales ledger invoicing and credit notes.
  • Processing of rent and sales ledger receipts and authorised suspense/other adjustments within agreed SLAs  
  • Responding to internal and external enquiries from colleagues, suppliers and customers
  • Assist with preparation of weekly payment runs
  • Assist and support the business with Purchase order issues and queries.
  • ensuring accuracy and completeness of the accounting records.
  • Liaise with internal colleagues and external suppliers to resolve issues and assist with queries.  
    Interested? You can apply by completing our expression of interest form here.

The Independent Living Assistant Officer will work with the Independent Living Team to help ensure the delivery of a customer focused service across our independent living portfolio, delivering a high-quality housing, tenancy management and support service. Working pro-actively with customers and partners (internal and external) you will support the team to create sustainable and thriving independent living communities and customer independence.

You will be supported through your practical, guided learning opportunity with guidance and support from the Independent Living Team Leader and Independent Living Officers (ILOs)  


  • Support the ILOs in the provision of front-line support for routine inquiries from customers internally and externally.
  • Deal with general inquiries from customers, partners or other stakeholders.
  • Support the delivery of community action/engagement days and regeneration activities.
  • Ordering of equipment, activities and events.  
  • Support the maintenance of regular contact with customers and review of information based on Customer Support needs.
  • Support ILOs to manage tenancy pre-tenancy and tenancy end processes.
  • Work with customers and partners in our schemes to ensure a high-quality environment (e.g. monitoring of grounds maintenance, fly tipping, relevant pathways and highways). 
  • Work with customers, internal and external partners to identify and implement improvements to the environment within schemes.
  • Promote customer involvement and engagement with a joined-up approach across our services.  
  • Assist with administration duties and the production of up to date documentation (you will be supported to use all of our housing management systems).
  • Act as a point of communication for both customers and colleagues.  

Interested? You can apply by completing our expression of interest form here.

The Neighbourhoods Assistant will support the Neighbourhoods team to deliver a customer focused service in defined geographical areas.

The role will involve maintaining regular contact with customers and support the creation of sustainable and thriving neighbourhoods; customer independence and the delivery of an exceptional ‘first point of contact resolution’ customer experience.  

The role will be supported by the Neighbourhood Officer and Senior Neighbourhood Officer to assist with administration duties relating to tenancy and neighbourhood management and develop a solution focused approach to overcome challenges and contribute to thriving communities.

Key duties

  • To provide administrative support to the Neighbourhood team and others as required.
  • To deal with general enquiries from customers, partners or other stakeholders.
  • To accurately record tenancy documents onto One Manchester’s housing management system.
  • To prepare and instigate appropriate ordering of equipment, activities and events as required.
  • To maintain regular contact with customers to review information based on Customer Support needs.
  • To scan and upload documentary evidence supplied by customers.
  • To process tenancy management requests, including mutual exchanges, managed moves, assignments, transfers, death of a tenant, conversions and successions.

Interested? You can apply by completing our expression of interest form here.

The role purpose is to provide administrative support and work alongside clinical and non clinical colleagues within different research teams across Research and Innovation at Manchester University NHS Foundation Trust to ultimately achieve our shared goal of supporting and furthering clinical research across the GM community. The job role itself is varied and we will provide a full training package alongside on the job training.  

Key duties

The post holder will join the Non-Clinical Cross Specialty Team and will work on placements within research teams across Research and Innovation. They will provide support to research teams in terms of administration of research projects during set up, delivery and close of the studies; this includes (not limited to the following);

  • Registering research projects, and checking documentation meets the requirements of the Research office
  • Processing amendments, submitting documentation
  • Liaising and communicating with commercial and non-commercial sponsors, academia and colleagues both within MFT and externally
  • Collating, managing and organising data within the designated IT systems
  • Booking appointments for patients, communicating with patients and service users where required
  • Organising and participating in meetings and taking minutes were required
  • Finance recovery, invoicing and ordering supplies
  • Archiving projects when they are closed.  
  • Follow MFT’s Policies and adhere to all mandatory training requirements as well as R&I Standard Operating Procedures, Work Instructions and training requirements.  

Interested? You can apply by completing our expression of interest form here.

An exciting opportunity has arisen to join our small, dynamic and growing social enterprise, based in Manchester. The successful applicant will support both Sow the City and the Boiler House, providing assistance with a busy programme of community development work in Moss Side and across Greater Manchester. This role is available to applicants with a keen and demonstrable interest in the environment.

Key duties

  • Help with the delivery of sessions and events including managing volunteers, delivering practical tasks, communicating with participants, organising materials and equipment and ensuring health and safety protocols are followed.  
  • Assist the Boiler House Manager with the running of the community venue including sorting and tidying, setup for sessions and events, maintaining outdoor spaces, dealing with community enquiries etc.  
  • Provide project assistance for the team including attending project meetings, helping with the research and development of new projects, administration, communications.
  • Assist with writing project reports, funding applications, newsletters, written communication materials and the promotion of projects e.g. through social media, posters, flyers, Eventbrite etc.

Interested? You can apply by completing our expression of interest form here.

At Healthy Me Healthy Communities we believe in the power of people and place, working together to tackle today’s societal challenges alleviating the everyday struggle faced by many people and meeting the ambitions of residents and communities.  

The Trainee Learning Support Assistant will be part of the Learning Store team, promoting courses to residents and the community, preparing learning materials, assisting in the set-up of rooms, supporting learners in session and tidying away at the end, ready for next time.

Key duties

  • Providing a supportive welcome to learners including meet & greet, preparing rooms for learners, including setting up equipment, learning resources and refreshments.  
  • Preparing learning materials and resources including learning packs, photocopying and laminating materials.
  • Assist in the completion of enrolment, initial assessment and signposting.  
  • Compiling learner material and signposting information between sessions as directed by the tutor.
  • Support learners in sessions to engage fully as directed by the classroom tutor, this can include small group and 121 work especially supporting learners with barriers to learning, additional learning needs and English as a second language.
  • Conducting surveys and phone-calls with learners to ascertain progression.
  • Light housekeeping at the end of a session, tidying away materials and putting them away for future use.
  • Adhering to all health, safety and safeguarding policies and procedures.
  • Undertaking training including accreditation for learning support and teaching. 

Interested? You can apply by completing our expression of interest form here.

To develop knowledge and skills to care for plant collection at Wythenshawe Park horticultural centre with potential to support work at a second site: The Firs plant science facility at Manchester University. Plant identification, responding to plant needs and seasonal change. Communicate with the public about the collection, climate change and share enthusiasm for nature and protecting biodiversity. Support the work of volunteers, maintain a warm welcome for visitors and participants in Blossom activities.  

Key duties

  • Community engagement - Supporting the public/volunteers/visitor/partners
  • Facilities checks/reporting/research
  • Temperature monitoring
  • Watering and feeding
  • Planting/potting on
  • Weeding and composting
  • Preparation and cleaning 

Interested? You can apply by completing our expression of interest form here.

We are looking to assist us in the development of marketing strategies, campaigns, and tactics to grow our ‘trailblazer’ brand profile and showcase our ongoing successes as a champion of diversity in motorsport and engineering.  

You will work closely with our Social Media and Marketing team to implement content strategies and continuously optimise our social media and digital presence. You may also be required to write copy for emails, adverts, and press releases as well as website content.

You will also contribute to generating visual, video and audio content that both showcases our brand as an innovative social enterprise to businesses, but also engages our target audience of young people from marginalised backgrounds.

You may also be required to help with the delivery of some of our outreach activities, whether this is assisting in obtaining content for our social media campaigns, attending some of the large events we exhibit at, looking at ways to improve the visual presentation of what we deliver or generally assisting our outreach team.

Key duties 

  • Opportunity to help to maintain and develop the TBPs Wordpress website.
  • Community management via social media.
  • Planning, creating and scheduling social media posts.
  • Blog creation & uploading via CMS.
  • Email creation.
  • Administrative tasks such as monthly reporting & CRM data-entry.  
  • Helping film and edit visual content for Tik Tok and Youtube.
  • Helping record and edit audio podcast content.
  • Assisting and enhancing the delivery of outreach activities.  

Interested? You can apply by completing our expression of interest form here.

We’re looking for a highly motivated person, who is interested in events and education, to play a supportive role in the running of the Blair Project’s Planet Possibility programme and help drive its uptake and reach. They will play an important role in shaping our outreach and recruitment events, which will include schools, youth clubs, careers fairs and community festival events.  

They will be the single point of contact for organisations that are receiving activities as part of the Planet Possibility programme and are responsible for making sure all the information necessary for the delivering events has been sent and received i.e. Risk Assessments, Safeguarding documentation, floor plans, details on attendance, schedules etc  

They will also help us deliver these workshops in the most professional and appealing way possible. They will need to be able to communicate effectively with our target audience, be able to think on their feet, have excellent organisation skills and be a positive and flexible team worker.

Key duties

  • Delivery of engaging STEM activities as part of STEM Truck activity workshops, and assisting with smooth running of workshops.
  • Set up and preparation of STEM Truck activity workshops- offsite and onsite; before, during and after events.
  • Main point of contact for schools, youth groups and other organisations that the Blair Project is delivering events to. Completion and communication of risk assessments, activity plans, safeguarding forms and all other documents relevant to the Planet Possibility outreach activities. 
  • Co-ordination and registering of volunteers for the Planet Possibility Programme. 
  • Assistance with the administration and management of the Planet Possibility programme including maintenance of documentation and budget tracking  
  • Assistance with the general administration of the Blair Project.
  • Collation of data associated with the Planet Possibility programme targets and KPIs . 

Interested? You can apply by completing our expression of interest form here.

Assisting in the day to day running of our national distribution centre by helping to get food out to our 22 groceries nationwide. Our Community Grocery acts as a bridge between food banks and supermarkets by providing residents with weekly food shops and support services. We also look to provide employment and voluntary opportunities wherever possible to those with significant barriers to employment.

Key duties

  • Unloading deliveries.
  • Uploading stock on our system.
  • Cleaning.
  • Collecting donations.
  • Using a forklift.
  • Stock takes.
  • Picking orders. 

Interested? You can apply by completing our expression of interest form here.

Supporting the work of the contracts department, the role will assist maintenance work across construction, regeneration and refurbishment projects within social housing contracts. The role will include introductory training and support to assist with multi-trade maintenance and basic repairs to ensure good living standards.  

Key duties

Full training will be given to support development into conducting maintenance and basic repairs in the following areas:  

  • Joinery  
  • Tiling
  • Plastering  
  • Decorating
  • Plumbing  
  • Electrical Repairs 

Interested? You can apply by completing our expression of interest form here.

 This is a vital entry level support role to assist site functionality and operations. The role involves completing basic trade tasks to support the Casey Group’s purpose of ‘improving lives ’by creating better social environments and standards of living. You will be supported to learn how to complete a range of trade tasks, allocate resources and provide logistics support to the site.

You will also be supported to attain a Construction Skills Certification Scheme (CSCS) card to enable you to understand and support site Health and Safety obligations. 

Key duties

  • Undertake and complete a variety of on-site trade tasks.
  • Support tradespeople on site.
  • Provide site logistics support.
  • Ensure a safe and clean working environment on site.
  • Support the maintenance of an efficient and safe site compound and welfare areas.
  • To carry out duties safely and diligently.
  • To comply with all health & safety policies, procedures and instructions.
  • Attend and support with reviews with company officials and/or third-party officials.
  • Engage with and embrace any training courses.
  • To understand and comply with company policies and procedures. 

Interested? You can apply by completing our expression of interest form here.

Come along to an employment and skills centre near you

Did you know we run employment and skills support sessions at community centres local to you?  

Our Employment and Skills team is here to help you build your skills and get valuable employment.

Come along to one of our employment and skills support sessions at your local community centre, and access support from one of our Employment Mentors. Our mentors who will work with you to achieve your career goals.  

There is plenty of support available at our two drop-in centres:

• Receive support applying for jobs

• Get help with job searching

• Find out about local employers that we work with

• Get careers advice

• Use our computers for free

• Complete online training

• Sign up for employment training programmes 

You can access support from the team by calling in to one of our employment and skills centres, where you can use our free laptops and access support from our Employment Mentors who will be on hand to help.

We currently have centres at the Place at Platt Lane and the Work Shop in Moss Side, and will be opening a number of new centres in the coming months. 

Find out about our centre opening times below.

Case studies

Colleague at Quattro

Matrix Accreditation

At One Manchester, we’re proud to be a Matrix Accredited provider of information, advice and or guidance (IAG).

Our Employment and Skills team achieved the accreditation in 2023, demonstrating the high quality of information and advice services we provide to our service users. The Matrix Accreditation is an international quality standard recognised by the Department for Education’s as the standard for ensuring the quality of the delivery of high-quality information, advice and guidance.

Support for employers

We also provide support for Manchester-based businesses by helping them to recruit new staff, develop existing staff, and collaborate, all of which help make a positive impact on the organisation and our communities. We also offer a variety of employment support, giving businesses the opportunity to diversify their workforce. 

For interested businesses, you will receive dedicated support from our Employer Engagement Lead. For more information, please contact us using our contact form.