More than just a landlord

We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities.

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Find a home
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Advice and support

We're here to help

Our new Neighbourhood teams are here to support you to be safe, secure, and happy in your home and neighbourhood. Find out more about our new ways of working and meet your new Neighbourhood Officer.

Read more

Making a complaint

If you've been unhappy with our service, we want to hear about it so we can learn from your experiences and work to improve the services we provide for next time.

Complaints

Worried about damp and mould?

Our Healthy Homes team is working hard to resolve any cases of damp, mould, and disrepair in your homes. If you’re worried about damp and mould in your home, get in touch now so we can deal with the issue as quickly as possible.

Find out more

What's going on

Read all the latest news and information from across One Manchester.

Two ladies dancing arm in arm at an ILS Christmas party
Communities

End of year celebrations

We’re really proud to support several winter festivals and light switch on events in all our communities. Find out what festivities are happening in your local area.

Posted 24 Nov 2023
Colleague talking to a customer at the independent living scheme
People

Celebrating National Customer Service Week

The week, we’re celebrating some of the great work our colleagues are doing to make a difference to our customers lives.

Posted 02 Oct 2023
An image of buildings as Barker Place
Health & Wellbeing

Keeping safe and well during this hot weather

We’ve got some handy tips to share to help you stay safe and cool during this hot weather.

Posted 06 Sep 2023
An image of One Manchester Colleagues marching in the Manchester Pride Parade holding balloons that say 'Bee Proud'
People

Manchester Pride 2023 - Bee Proud

Proud to bee an LGBTQ+ inclusive organisation. An estimated 40,000 people joined together at the weekend to take part in our city's wonderful, diverse and vibrant Pride festival.

Posted 31 Aug 2023
Woman looking over the edge of a building
Housing

Consulting on consumer standards

Did you know the Regulator of Social Housing (RSH) is consulting on consumer standards? The Social Housing Regulation Act is now law and implements the recommendations outlined in the Social Housing White Paper.

Posted 22 Aug 2023
Lovell House external
Housing

Improving our services

Update from our Chief Executive on how we’ve improved our services using your feedback.

Posted 11 Aug 2023
Colleagues from the One Mancehster Homes team
Housing

Our ongoing commitment to dealing with damp and mould

In December 2022, we provided a report to the Regulator of Social Housing on how many of our homes had cases of damp and mould. To date, the majority of repairs have been completed for our customers, making sure your home is a safe and healthy space.

Posted 04 Aug 2023
An image of a male One Manchester colleague smiling stood next to a work van
Housing

The Big Listen

You're invited to take part in our new campaign that's all about listening to your views on our repairs service. Your feedback will be used to re-design the service so it is right for you.

Posted 04 Aug 2023
A woman and small child doing crafts at the Manchester Caribbean Carnival
Communities

What's on this summer?

Summer holidays are nearly here! With the cost of living on everyone’s minds we wanted to share all the exciting free events that we’re involved with this summer. We would love to see you there!

Posted 18 Jul 2023
2 men sat at computer working together in The Work Shop in Moss Side
Training & Development

New Health and Social Care training opportunity

We're teaming up with The Manchester College to bring you an exciting opportunity to start your training journey in Health and Social Care.

Posted 11 Jul 2023
Two men sat at a table, one is writing and the other is talking.
Communities

Have your say on our services

We want to hear from you. This July, we're holding a number of customer consultation meetings to find out what is important to you in your community and in your homes.

Posted 28 Jun 2023
An image of a customer holding a child at a community event
Communities

Come along to the Workshop community fun day

Join us on Saturday 8 July for a free family friendly community fun day!

Posted 22 Jun 2023
Colleague in a meeting

Money advice

Colleague doing gardening 2022

Community safety

Woman working on computer

Employment and skills

Person in conversation

Support and wellbeing