Contact us

You can contact us in a variety of ways, from meeting us face-to-face in one of our 5 neighbourhood hubs, calling your dedicated Neighbourhood Officer or using the form below.

In your neighbourhood

We have hubs in all our neighbourhoods where you can drop in and chat to us face to face each week. You also have a dedicated Neighbourhood Officer who is your easy-to-reach point of contact at One Manchester. From reporting anti-social behaviour through to making sure repairs to your property are completed in a timely manner.

Find your Neighbourhood Officer here and Neighbourhood Hub here

In the case of an emergency, such as an emergency repair (where there is a danger to your health or safety), please call us straight away on 0330 355 1000.

You can call this number 24 hours a day, seven days a week. Calls will be transferred to our out-of-hours service when our offices are closed.

Disclaimer: Calls cost no more than calls to geographic numbers (01 or 02) and must be included in inclusive minutes and discount schemes in the same way. We record the majority of customer contacts for training and monitoring purposes to help us improve the quality of the services we deliver to you.