Don’t miss out! Have your say on our repairs service

There’s still time to tell us your views on our repairs service and it’s now quicker and easier to do so.

Posted 20 Dec 2023

In the summer, we launched our ‘Big Listen’ campaign, our biggest ever customer feedback campaign, it’s all about taking the time to listen and understand your views on our current repairs service.

We’re on a mission to hear from as many of you as we can, to understand your views and help us improve the repairs service we offer, to make sure it’s right for you.

The feedback you provide will be used to help us carry out a thorough review of our current repairs service during 2024 and will be central in how we re-design our service. We’ll be implementing our new repairs offer from April 2024.

Have your say now and get rewarded!

Not had your say yet? Don’t worry, it doesn’t take long, all you have to do is complete our short online survey.

We’re also offering a £5 voucher as a thank you to our customers who have their say by completing the survey on our website.*

Terms and conditions

*Please note we will only be providing the £5 incentive to individuals who are verified as One Manchester customers and who provide comprehensive responses to the survey questions. We'll be in touch with you directly to arrange getting your voucher to you as soon as possible.