Quality Homes Panel
Our Quality Homes Panel provides our customers with the opportunity to feedback on how we approach investment in our homes, repairs and building safety.
Our Quality Homes Panel provides our customers with the opportunity to feedback on how we approach investment in our homes, repairs and building safety. And the best part is, that it’s led by you, our customers. This means you have a direct impact on how our services work.
If the idea of shaping our services fills you with enthusiasm and you would like to give some time to feedback, we’d love to hear from you!
When does the Quality Homes Panel meet?
The Quality Homes Panel meet on an ad hoc basis as and when required. You will be able to contribute or provide feedback as much or as little as you would like.
Who will run the Quality Homes Panel?
The Quality Homes Panel will be facilitated by a subject matter expert from the business, supported by our Customer Voice Business Partners who will make sure the feedback from the panels is heard and acted upon within the specific business areas.
How can I contribute to the panel?
Customers will be able to contribute in person, over teams, and over email and online surveys to maximise opportunities to engage.
Your ideas and thoughts are central to how our business operates. Feeding back these ideas to us allows us to make positive changes for all customers.
You’ll develop an awareness of how we approach investment in our homes and how we try to manage these fairly to improve the quality of living in your homes.
As a thank you for taking part in our Quality Homes Panel we’ll reward you with a £20 voucher to spend on something of your choice - a thank you for helping us do the best we can.
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