Our High-Rise Panel brings customers together to discuss building safety, legislation, maintenance, accessibility, and fire safety, along with other issues that matter most to customers living in high-rise homes. It’s an opportunity to raise concerns, share experiences and help influence improvements.

The best part about joining our panels is that you can have a direct impact on how our services work. Your voice matters, so if the idea of sharing your views and shaping our decisions at One Manchester appeals to you, and you would like to give some time by offering feedback, then we’d love to hear from you!

When does the High Rise Panel meet?

The High-Rise Panel meet on an ad hoc basis, as and when required where customers will be able to contribute or provide feedback on specific building safety topics. We're also in the process of setting up quarterly meetings for our High-Rise Panel to come together to discuss any issues they might have in relation to building safety.

Who will run the High-Rise Panel?

The High-Rise Panel will be facilitated by a subject matter expert from the business, supported by our Customer Voice Business Partners who will make sure the feedback from the panels is heard and acted upon within the specific business areas.

How can I contribute to the panel?

Customers will be able to contribute in person, over teams, and over email and online surveys to maximise opportunities to engage.  

Feedback

Your ideas and thoughts are central to how our business operates. Feeding back these ideas to us allows us to make positive changes for all customers.

Skills

You’ll develop an awareness of High-Rises.

Rewards

As a thank you for taking part in our High-Rise Panel we’ll reward you with a £20 voucher to spend on something of your choice - a thank you for helping us do the best we can.

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