Levenshulme Community Action Plan

Based on your feedback, we’ve agreed the following priorities to focus on in your area. 

We’ll be sharing updates on how we progress with these priorities over on our social media channels.

We’ll work more closely with local community groups and organisations to make sure support and services are joined up and responsive to local needs. By working together, we can better understand what matters to our customers and local residents, improve access to support and make sure local services have the greatest impact on the community.

We want to make it easier for our customers to speak to us face to face and get support when they need it. After reviewing attendance at previous community drop-ins, we're exploring new locations that are more convenient and accessible for local residents in Levenshulme. 

We're also looking to introduce monthly drop-in sessions at Bickerdike Court and Cundiff Court. These sessions will give residents the chance to meet their Neighbourhood Officer, raise any concerns, ask questions and share ideas for improving their building and neighbourhood. Whether it's repairs, anti-social
behaviour, cleaning, environmental issues or tenancy support, we're committed to making sure your voice is heard and that support is easy to access.

• We’re working with Manchester City Council’s Task Force to tackle fly‑tipping in the area. This includes taking enforcement action, such as issuing fines to businesses and members of the public where fly‑tipping is identified.
• We’ve also raised concerns with Manchester City Council about parking issues from the garage on Jean Close, where vehicles are being parked inconsistently and causing problems for customers. We’re continuing to work with the Council to seek improvements and will keep customers updated on any progress.

• We’re busy making improvements so we can spend more time in your neighbourhood. This includes:
  • More Neighbourhood Officers - You told us you want to see us around more often, so we’ve added an extra Neighbourhood Officer to the team. We’ve also reshaped our patches across the region, which means we now have 9 Neighbourhood Officers and 1 Senior Officer. This gives each officer a smaller, more manageable area, helping them be more visible, more available, and better able to support you.
  • Tenancy Experience Visits - We visit you in your home at least once every two years for your Tenancy Experience Visit. These visits are a chance for us to get to know you better, understand how things are going in your home, and talk about any support you might need. It’s a simple way for us to stay
    connected and make sure you’re getting the right help