Hulme Community Action Plan

Based on your feedback, we’ve agreed the following priorities to focus on in your area.

We’re also continuing to strengthen our partnerships with Tenants and Residents Associations (TARAs) across Hulme to ensure residents have a strong voice in shaping their neighbourhoods. We attend regular meetings with established groups at Aquarius Centre, Bentley Estate and Loxford Court, and are supporting residents at St Bees to form a new TARA.

We know how important it is that you feel safe in your home. To strengthen safety and security across your homes, we’re taking the following actions:

• We hold monthly meetings with Greater Manchester Police (GMP) and other key partners to review issues, share information and agree joint actions.
• We work closely with our Customer and Community Safety teams to respond quickly to concerns raised by residents.
• We’re completing new door‑entry system upgrades in every high‑rise building. 
  • This means all residents will benefit from a modern, future‑proofed entry system for both their building and car park.
  • These upgrades will help improve security, reduce unauthorised access and give you greater peace of mind.

We know that the appearance and upkeep of your neighbourhood matters and you want to see this improve. We agree, and we’re taking clear steps to improve this:

• We’re currently working on mapping all our green spaces and setting out a new and improved clear, consistent approach for how each area will be maintained.
• We carry out regular neighbourhood inspections, and the dates are available on our website. You’re always welcome to join us.
• We’ll continue to arrange regular clean‑up days to help keep your area tidy and well cared for. Details of these events will be shared on our website and local noticeboards.

• Based on your feedback and what we’ve learned from our visits, we’ve invested in two additional Neighbourhood Officers to strengthen our presence in your communities.
  • The Aquarius Estate now has an extra Neighbourhood Officer, meaning smaller patches and more time spent in your area. 
  • Shawgreen, Loxford and Bentley areas have also been assigned an additional Neighbourhood Officer to improve support and visibility.
• We hold quarterly Tenant and Resident Meetings for each high‑rise building. These are led by your Neighbourhood Officers and give you the chance to share feedback, raise issues and hear updates. Dates are on your noticeboards and on our website. We’d love you to join us.
• We now carry out Tenancy Experience Visits in your home at least once every two years. This gives us a chance to get to know you, understand your home, and talk about anything you need support with.
• We continue to run Neighbourhood Inspections every two months. During these inspections we walk your neighbourhood, check what needs attention, and record any issues before we next meet. In this plan, you’ll find the dates for your local inspections. You’re always welcome to join us and share what you’d like to see improve. 
• You can also speak to us face‑to‑face at our weekly drop‑ins at Aquarius Centre, where a Neighbourhood Officer will be available for a chat.