Bank Holiday service update

Posted 14 Sep 2022

Here at One Manchester we are deeply saddened by the passing of Her Majesty The Queen Elizabeth II on Thursday 8 September. You may be aware that over the weekend funeral arrangements for Her Majesty were confirmed with His Majesty King Charles III declaring next Monday (Monday 19 September) a Bank Holiday, to allow the nation time to grieve her passing.

As a mark of respect to Her late Majesty, One Manchester will be closing on this day and will be running a bank holiday service next Monday.

We therefore want to make our customers aware of the changes to our services. 

  • Pre-booked repairs will be rearranged- If you already have a repair booked there is no need to contact us. We will contact you over the next week to rearrange your appointment.  Additional Saturday appointments for these customers have been created to help increase availability and enable us to rebook appointments as quickly as possible
  • Out-of-Hours emergency response service- If you have an emergency that needs addressing on Monday, please contact us as normal on 0330 355 1000 and our out-of-hours emergency response service will manage your issue.
  • Offices closed- Our offices will be closed on Monday 

We  apologise for any inconvenience caused to our customers, please be reassured that our customer services team will be in touch to rearrange any pre-booked appointments. If you have any  questions or concerns please contact us as normal, by phone or by completing our contact form on our website. 

We will be resuming normal services from Tuesday 20 September. 

Thank you for your understanding.
 

Colleague on the repair team
Communities

A big thank you from us!

We'd like to say a big thank you to all of you who had your say in our Big Listen!

Posted 26 Apr 2024
Woman and Child in the prosperity
Communities Clayton

Come along to our community fun day in Clayton

You’re invited to join us for a family-friendly day of fun and activities!

Posted 15 Apr 2024
Woman working on a computer
Employment & Skills Jobs

Are you age 18-24 and looking to launch your career?

We've teamed up with National Citizens Service to offer exciting roles to our customers.

Posted 09 Apr 2024
Two women talking with child
Communities

Introducing the recipients of the One Manchester Community Fund

We're excited to announce that we've chosen our grant recipients for the Community Fund.

Posted 05 Apr 2024
An image of a customer holding a child at a community event
Communities

Get ready for the ultimate line-up of events in your neighbourhoods!

We’re gearing up for an exciting array of events near you this year – and we want you to join us!

Posted 05 Apr 2024
community garden
Communities

Help us keep your neighbourhoods clean and tidy

Our new timetable of neighbourhood clean-up events will kick off in April and run through until October.

Posted 28 Mar 2024
Building with trees
Housing

Update about our rent and service charges

You’ll soon be receiving a letter from us to let you know that we’ve made the difficult decision to increase our rents and service charges from 1 April 2024.

Posted 29 Feb 2024
Two people doing crafts
Communities Gorton

The Big Listen Activity Day - Gorton Hub

This half term, you’re invited to come along to the Big Listen Activity Day, a free, fun filled day for all the family to enjoy.

Posted 07 Feb 2024