Independent Living Service Commitments

  1. We will carry out an independent living induction with you within 2 working days of you moving into your home.
  2. We will check you are settling in well and complete an individually tailored tenancy plan with you within the first 10 working days of you moving into to your home.
  3. We will offer you a daily wellbeing check and provide you with technology to alert services should you require emergency assistance 365 days of the year.
  4. We will conduct building checks, which include a review of health and safety considerations in line with agreed timescales and legislation.
  5. We will hold a quarterly tenants’ meeting at your scheme, tell you about them at least five working days before they take place and provide you with a summary of the matters raised at the meetings within 10 working days.