Our opening hours at the new location will be Monday to Friday, 9am–4.30pm. As is the case currently, the service will not be available from 12.30pm on the third Wednesday of every month to accommodate staff training.
The Customer Services team will be able to assist with Manchester Move and Housing Benefit documentation and general housing advice. Access will also be provided to One Manchester’s online services through which you can book repairs, pay rent and update your personal details.
The new reception service can be found at the following location:
We also deliver face-to-face customer services from these locations:
Belle Vue House: 27 Garratt Way, Gorton, M18 8HE
Monday, Tuesday, Thursday, Friday – 9am–4.30pm
Closed on Wednesdays
Don’t forget you can also access our services in the following ways:
Complete and online form here.
Register for online services to pay your rent, book a repair and manage your personal details. For further information go to our Online Service Explainer page on our website.
Access web chat through our website and speak to a contact centre adviser.
Call us on 0330 355 1000 between 8am-5.30pm. Emergency repairs can be reported to our out-of-hours call handling service outside of these hours.