We are pleased to announce that we have introduced a new role to our Executive Leadership Team in response to the evolving landscape after Covid.  

The position of Chief Transformation Officer will oversee key business functions at One Manchester and will play a pivotal role in shaping and delivering services. 

We are very excited to welcome Charlotte Grover to the organisation to take up this exciting role.  

Charlotte is the founder of a North West consultancy business, supporting predominately housing providers and national charities to undertake transformation change as a result of changing external environment. For the past 20 years Charlotte has provided support, advice and guidance on increasing efficiency and helping organisations to realise benefits for customers.  

Before setting up her own business, Charlotte worked for Unilever, Toyota and Xerox to bring about cultural change in both brown field and green field environments. 

Charlotte has recently started in the business and is already working closely with her new teams. She said: “I was attracted to One Manchester because of its ambition very clearly to be more than a landlord.  

“I see a stable home as a foundation to opening up wider opportunities in our communities and One Manchester has a clear vision when it comes to the change agenda. This is so important at a time when opportunities for customers have never been greater – zero carbon agenda, fire safety regulations, increasing responsibility for all sector to ensure understand and listen to voice of the customer.” 

Nic Kershaw, Chief Executive of One Manchester, added: “Charlotte’s appointment is fantastic for One Manchester. We’re at a crucial point as a sector in the recovery from Covid, during which we can shape our services to respond to the challenges and opportunities.  

“Charlotte’s experience in responding to external developments and supporting businesses to realise their full potential will be an excellent addition to the organisation and we can’t wait for her to get stuck in.”