Earlier this year, Lyndsey McDonald became our latest One Manchester Board Member, joining eleven other members who have a wide range of skills, experience and expertise.

Lyndsey has a degree in Civil Engineering and works as a Project Supervisor for the National Grid. She has lived in South East Manchester all her life and currently lives in Longsight. We asked her about her experience since joining the team, and how she became involved in the first place:

“I took part in One Manchester customer surveys in 2018 and found it a really rewarding to give feedback on how I felt about my community, and the service One Manchester provides. It was great to be able to comment on the things which are working well and things which could use some improvement.

“At the time I had been looking for a volunteering position in which I could give something back to the community, and strangely at this focus group we were told about a position that had become vacant for a tenant board member and I was really excited to find out more.

Lyndsey McDonald One Manchester Lyndsey McDonald

“I wanted to become a board member because I really believe in the purpose of One Manchester. Not only do they provide quality homes and services, they strive to be at the heart of our communities to shape other services and improve people lives.

“I wanted to be a part of this and felt I could greatly contribute through my own life experiences and passion for our people and our communities.

We asked Lyndsey to tell us a bit about what being a member of our board actually involves:

“This is my first role as a board member, although in my day job I represent my employer and ensure that any decisions that are made are in their best interests through assessing all options.

“We encounter all issues that would surround a business and the decisions It has to make. Although as a board member our role is mainly delivered at a strategic level and we try not to get too involved with the day to day running of One Manchester as this is in very capable hands of our Executive team. 

“A recent example which we dealt with was the merger of Eastland’s Homes and City South into One Manchester as a community benefit society. And although this involved simplifying our structure one complete, it involved a lot of legal paperwork and updating of our financial arrangements.

“Some of the best aspects of my work with the board are seeing real change, hearing about the experiences of our customers first hand and from the management team at one Manchester.

Also discussing and debating future plans is really rewarding as I can contribute to the decisions we make for our services and our communities.”