2020 brings a change to One Manchester as we welcome our new Chief Executive, Nicole Kershaw. Nicole has a vast amount of experience, most recently as Halton Housing Chief Operating Officer. We wanted to find out a little more about Nicole, so we asked her a few questions...
Tell us a bit about yourself!
I've lived in Greater Manchester all my life and have worked in housing for over 20 years. I love what I do and genuinely care about delivering great services to customers and helping to make a difference to places and communities. I'm also mum to a two year old little boy who keeps me on my toes.
What attracted you to the role of One Manchester's Chief Executive?
I've seen how good, affordable homes can help make a positive difference to people's lives, so the chance to lead a fantastic organisation in my hometown was a great opportunity.
One Manchester also has a reputation for being more than just a landlord and having a strong customer and community focus, which is something that's very close to my heart.
What are your priorities for the next 12 months?
One Manchester is a great organisation and I'm really looking forward to working with the team to build on the fantastic work that is already taking place. I will be meeting customers so I can listen to what's really important and visiting our communities so I can better understand any issues or opportunities.
And for a bit of fun...
What was the last book you read?
Zog and the Flying Doctors - it's my son's favourite bedtime story.
If you could have a superpower, what would it be?
Definitely teleportation. It would save so much time - no more traffic jams and it would be better for the environment.
Which three people to you admire and why?
Tough question. I admire so many people, it's impossible to choose just three! In my job I meet people every day who work hard to make a difference and improve things for customers, residents and communities.
I'm also lucky enough to know some fantastic role models who champion diversity and inclusion in the workplace, which is something that is very important to me.