The quickest and easiest way to pay your rent is online. If you aren't already registered for online services, you'll need to do that first - find out how in our simple video guide here. You'll need your tenancy reference number (found on your rent statement) and National Insurance number before you get started.
Once registered you can pay your rent in three simple clicks and if you need help we've created this handy 30 second video to show you how.
Please note, we would never email or call you asking you to pay your rent direct to us, for more information on online data protection please click this link.
Receiving and making payments through your bank account is the best way to pay your rent so you don’t have to worry about remembering to pay. The Direct Debit Guarantee means that we can only collect the amount on the day we agreed with you. If this needs to change then we will always write to you to let you know in advance.
You can pay your rent easily by calling our automated payment service on 0330 041 5530. All you will need is your 19 digit rent card number and a debit or credit card. The number is charged at the standard local rate – the same as One Manchester’s contact centre number and is available 24 hours a day.
You can use your rent payment card to pay at any PayPoint outlet:
Ask your bank for details of this convenient way to pay. You will need our sort code and account number, depending whether you are a tenant of City South or Eastlands Homes.
The account numbers are below:
City South tenants:
Sort code 20-55-13
Account number 13345165
Eastlands Homes tenants:
Sort code 01-05-11
Account number 36686794
You must quote the tenancy reference number which is on your rent statement and rent card.
To discuss your payment options or if you have any questions about your rent card, talk to us.
We have extra services for tenants with reduced or no hearing or vision.