Customer Annual Reports

Our mission is ‘Creating opportunities, transforming communities, changing lives’ so we measure our success not only by our financial viability but by whether or not this has been achieved.

We aim to continue delivering high quality services, whilst generating savings and income wherever possible. Then we re-invest in our neighbourhoods through new builds and other growth ambitions.

We're thrilled to continue delivering on our targets, and look forward to more successful years to come. You can read our full annual reports for previous years by clicking on the download links on the right hand side.