Alternatively you can get in touch in the following ways:
Call 0330 355 1000 between 8.00am and 5.30pm.
Disclaimer: Calls cost no more than calls to geographic numbers (01 or 02) and must be included in inclusive minutes and discount schemes in the same way. We record the majority of customer contacts for training and monitoring purposes, to help us improve the quality of the services we deliver to you.
You can also phone this number for emergency repairs (where there is a danger to health or safety), 24 hours a day, seven days a week to be transferred to the out-of-hours service.
If you want a face-to-face meeting about something we can't sort out on the phone, contact us and we will arrange an appointment.
Your local contact centre teams are available during the weekdays:
Monday to Friday - 9:00am - 4:30pm
The service will not be available in the afternoon on the third Wednesday of every month to accommodate staff training.
Monday, Tuesday, Thursday, Friday - 9:00am - 4:30pm